Over 60,000 unopened, expired and non-expired medical products
100+ OEMs available at 50%-90% below MSRP
Non-clinical R&D, Research, Bench Testing, Sales and Teaching
Over 60,000 unopened, expired and non-expired medical products
100+ OEMs available at 50%-90% below MSRP
Non-clinical R&D, Research, Bench Testing, Sales and Teaching.
FAQ
Where does Medical Materials, Inc’s. (MMI) inventory come from? MMI receives unneeded expired, non-expired and used single use devices from 350+ US and international hospitals. 98% of our 60,000+ piece inventory is unopened but expired. Any items that are out of the OEM packaging, or considered used, will be clearly indicated as such. All of our products are for non-clinical use only.
Is the inventory sterile and is it in the original packaging? All expired and non-expired inventory is in the manufacturer’s original inner packaging, unless otherwise noted in the product description. Most items are not in their outer boxes for various reasons. If you need the outer box or IFU, please email info@medicalmaterials.com prior to placing an order, and we will confirm if this is possible. We do not have the capability to test for the sterility of a device before or after the label’s expiration date.
Can clients order inventory not posted on your website or make requests for additional products? As we are not a standard distributor, we are not able to order specific medical products from a manufacturer. Instead, our supply is determined by what has expired or is no longer needed from our hospitals and is shipped to us. We do accept requests for inventory not currently on our website. We create “Watch Lists”, allowing us to monitor incoming inventory for items matching your request. We then email you when matching or similar inventory is received. For used product requests please email our sister company EPreward at info@epreward.com.
Can non-expired versions of available inventory be ordered? In-date products are occasionally available, but regardless of a device's expiration date, it still cannot be used clinically if purchased from MMI.
Do you ship internationally? MMI services clients internationally and has extensive experience shipping to most locations. You are expected to research the regional requirements based on your delivery address prior to placing an order to ensure you are compliant. If you have any special requests regarding your international shipment or documents, please contact us at info@medicalmaterials.com. It is important to contact us with special requests before placing an order. Once the shipment has left our facility, we will likely be unable to consider your request. Clients are responsible for paying the duties and taxes for international orders, as MMI does not assume any responsibility for international shipping charges.
What happens if customs does not clear my order? Please contact us and advise if you notice any exceptions to your tracking that indicate the shipment is being held or if a shipping carrier has contacted you regarding your order. MMI will communicate with the carriers and provide as much information and assistance as possible. In the rare event the order does not clear successfully, the carrier should return the shipment to MMI. In this case, you will be provided a refund for the order, less the shipping charges. In extremely rare cases, if customs does not return the shipment but sends it to be destroyed, your order will not be refunded.
Can we use our corporate shipping account (UPS/FedEx or DHL) for shipping to leverage our corporate shipping discount? Yes, we will be able to offer expedited and/or international shipping with client shipping account numbers. MMI covers standard FedEx ground shipping to any Continental US location on all orders $500.00 or more.
What Payment terms are accepted? MMI accepts major credit cards (Visa, MasterCard and American Express) as well as PayPal. MMI also accepts corporate purchase orders with Net 30 payment terms.
Does holding an item in my cart reserve it? Online Shopping differs a bit from shopping in person. Even if an item is in your cart, it isn’t reserved… meaning someone else can grab it! By creating an account and entering your payment information prior to your account prior to shopping, you will save a ton of checkout time and increase your chances of getting everything in your cart. In summary, the item isn't considered reserved/purchased until you check out and complete your purchase with either PayPal, Credit Card or PO.
Why did my order ship with DHL/UPS instead of FedEx? The shipping rates provided are flat rates and we then utilize the best and cost efficient shipping company at the time of your order.
How fast will I receive my order? You will see the delivery options at the time of check out. Both domestic and international orders can go ground/economy or expedited. All orders received by 3:00PM EST will ship the same day the order was placed, regardless of shipping method selected. Any order received after 3:00PM EST will be shipped the next business day. All tracking details are sent via email.
What are Medical Materials hours of operation? We are open Monday - Friday, 8:30am - 4:30pm Eastern Standard Time. After hours inquiries should be directed to info@medicalmaterials.com. Any business closures will be posted on the homepage of the website within a week of the closure.
