Refund Policy

Contact us if you need to return a product before shipping it back to Medical Materials. Our refund policy is 30 Days. To be eligible for a return, your item must be in the same condition that you received it.

To complete your return, we require that the device or product was purchased from Medical Materials. Please do not send your purchase back to the manufacturer.


Contact us if you need a refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment or we will issue a credit for future purchases, within a certain amount of days. 


If you need to exchange it for the same item, send us an email to first and upon confirmation, you may send your item to 1313 W. Boynton Beach Blvd 1B #393 Boynton Beach, Florida United States 33426. 


Our products are shipped within 1 business day of the order received using the following carriers: UPS or FedEx or DHL for international shipments.